Valeriya Makarov

AVP, Global eCommerce & CRM at Kiehl's Since 1851

eCommerce. Dynamic, analytical and results oriented leader with over ten years of experience in retail and eCommerce. Expert in helping companies manage their online business and develop multichannel programs to increase sales, enhance profitability, and improve customer satisfaction.

Core Capabilities:

  • eCommerce Strategic Business Development
  • Online Marketing: SEO, SEM, Email, Display and Affiliates
  • Website Management
  • Web Merchandising
  • Multichannel Program Development and Implementation
  • Integration of Web Technologies
  • Customer Retention/Acquisition
  • Budget and P&L
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